Rocksquad Computers' Standard Costs

Rocksquad (RSQ) Computers aims to be both cost-effective and offer an efficient service which we plan to do by charging low fees and offering a guaranteed fix or no fees if we can't.Rocksquad (RSQ) Computers aims to be both cost-effective and offer an efficient service which we plan to do by charging low fees and offering a guaranteed fix or no fees if we can't. RSQ Costs In summary, our normal price structure is as follows:

Evaluations:
  • £40 site visit (£20 reduced, negotiable outside of Faversham).
  • Free when delivered to RSQ.
Estimates:
  • Free (by email).
Work:
  • £40/hour (£20 reduced, half-price or less for unattended work such as burn-ins, AV/Adware scans etc).
  • Collections/deliveries/install (site) are negotiable, depending on distance.
  • Hardware purchase at cost (no additional fees).
  • No fix, no fee.
Receipt/Report:
  • Free (by email).
Rocksquad Computers (RSQ) is a Faversham based company offering high quality IT support to home & small business users.

RSQ's mission is to give support & ensure that customer problems are properly evaluated (normally a free service) and, once agreed, commit to no further charges without customer agreement, leaving the problem fixed or the system no worse than when delivered.

Founded by James Rocks, a Microsoft Certified System's Engineer with over 30 years of experience supporting Windows.

Quotes

The 'Net' is a waste of time, and that's exactly what's right about it.
William Gibson